iPhone 6 and 6 plus bends: Customer demand reply from Apple

Owners of Apple's new iPhone 6 and 6 Plus are complaining that their devices bend under pressure, particularly when kept in pockets all day, so they are demanding reply from the company about this issue.

Recently Apple came up with its new line of iPhones – iPhone 6 and 6 Plus, which are bigger and thinner compared to the previous versions, and also getting huge response from consumers – last weekend 10 million phones were sold, breaking the last year’s record set by the iPhone 5S and 5C. Previous tests have shown that both the phones can withstand drops, slides and dips in water, but complains are coming from users that their super slim glass and aluminum devices aren't holding up well in a little harsh environment – their pockets. The phones are bending generally around the volume buttons where the aluminum casing is thinnest, when stored in their pockets for long time periods. What is this new matter – either a bug or only an undocumented feature? Who is responsible for it – The technology expansion for slimmer and wider phones or the fashion trend for skinnier pants? Let’s see its detailed review here.

bent iPhone 6

Reports of bent iPhone 6 and 6 Plus handsets from users have been flooding on social networks like Twitter by putting pictures of their bent phones, several of them using the hashtags like #bendgate and #bendghazi to poke fun at the extensive hardware issue, and some of them facetiously thanking company for the 'flexible display' on their new handset. Obviously, the owners of the gadgets have been left furious as it emerged the device can bend out of shape just when stored in a pocket for whole day.

The 5.5-inch iPhone 6 Plus can be bent easily as it is big, thin and made of a malleable metal. The problem is because of the device's thin aluminum exterior, which could be solved by ensuring the middle of the handset is not subjected to more pressure. It is not only your pocket that can bend the new iPhone, but you can also do it manually. One dedicated iPhone 6 Plus user has even uploaded a video on Youtube showing how fast the phone can be bent when force was applied using his fingers only.

This is not the first time that bending issues found in the iPhone 6 Plus, as similar problems were found in the iPhone 5S, iPhone 5 and iPhone 4S. As well, the issue isn't unique to Apple only as it was seen in the phones from HTC, Sony, Samsung, BlackBerry and Oppo too. The Samsung Galaxy S4 and Sonys Xperia Z1 were found to bend under pressure, whereas the LG G Flex and the Samsung Round were purposely designed to have a curved frame.

Many media outlets have reached out to Apple for a response on the iPhone 6 Plus bending incidents and customers are also demanding reply from the company. iPhone 6 Plus owners are able to prevent bending by removing the device from their pockets before sitting or bending, or by putting the device in a rigid protective case.

Apple responded to its critics stating that only nine customers have complained online a bent iPhone 6 Plus. The company also told that the new phones feature stainless steel, titanium inserts to reinforce high-stress locations and the strongest glass in the smartphone industry, and with normal day-to-day use, a bend in iPhone is extremely rare.

Keywords: bent iPhone 6 and 6 Plus, iphone 6 bending in pockets, iPhone 6 Plus bending issue

iPhone 6 Plus Bend Test review video from youtube:

[link url=http://www.theguardian.com/technology/2014/sep/24/iphone-6-plus-bend-pockets-complain]

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