Since December 1991, SISTIC has been providing innovative ticketing services and since 2003, licensing its ticketing solution STiX. SISTIC is one of the largest ticketing service providers in Singapore, selling tickets for a broad diversity of arts, entertainment and sports events through a ticket distribution network that extends beyond Singapore to countries such as Malaysia and Indonesia. It sells tickets to events ranging from pop concerts, musicals, theatre, and family entertainment to sports. Authorized Agents of SISTIC are now conveniently located in Singapore, Malaysia and Indonesia. STiX, a web-based and customer-oriented ticketing solution is offered by SISTIC to ticketing companies, event promoters and venues under a licensing arrangement. For events held at various performing venues in Singapore, Malaysia, Australia, Hong Kong and China, STiX has been used.
Screenshot of homepage of sistic.com.sg
SISTIC Ticket Booking:
A ticket pickup service is available where tickets can be collected one day before the event date at any of authorized outlets or at specified venues one hour earlier than the event starts, for your convenience. At the time of purchase, the best available seats are allocated automatically by the same centralized seat inventory on a first come first served basis.
You can book tickets anytime, anywhere by three ways such as by Hotline, by internet, by authorized agents.
The staff of SISTIC Hotline service is professionally trained to advise and handle all customers’ inquiries. In 2004, the call center staff has won the gold and silver awards for the call center professional award. In 2005 and 2006, the staff was recipient of SPRING Singapore’s Excellent service Award. For ticket booking, call at 6348 5555. Only Master Card, Visa, Amex and Diners Club Credit Cards are acceptable.
Internet is a secure, easy and convenient way to buy tickets online. The current listing of events and the latest online deals and news can be found by the use of internet.
SISTIC has appointed over 25 Authorized agents in convenient locations island wide including 3 in Malaysia and 1 in Indonesia to serve the customers. In addition, the number of authorized agent is still increasing.
With Ticket Protector, customers can insure their ticket purchase against unexpected situations. If you fall ill on the day of your favorite band's concert or are sent on an unexpected business trip on the week of a big musical event then your purchase is covered. By using SISTIC's ticket protector service you will get a full refund of the unused ticket value and booking fee (excluding handling fee). With services provided by Mondial Assistance, Ticket Protector is offered by Mondial Assistance (Asia) PTE. Limited, Pte Ltd and is underwritten by Tokio Marine Insurance Singapore Ltd.
In order to expedite resolutions to lost/stolen tickets, before calling SISTIC's Customer Service Officer(s) at +65 6348 5555 for assistance, please prepare the following information.
- Event title
- Number of tickets purchased
- Date and venue of purchase
- Mode of payment
- SISTIC account number
- Name and NRIC/FIN number
For a service fee of $5.00 per ticket, only tickets for reserved seating can be replaced. Lost / Stolen General Admission (GA), tickets cannot be replaced.
Please note that for online and hotline booking, only credit card is accepted. You will be able to pay by cash, credit card and NETS for bookings through Authorized Agents. If mode of payment is mentioned once, then they are unable to accept other payment modes.
On the admission rules for the show, this is dependent that ticket purchase is necessary or not for a child. Unless specifically stated, infants in arms or children without tickets will not be admitted. On the event page, admission rules are located.
Login at sistic.com.sg:
For online booking of tickets, login at sistic.com.sg is necessary. You can login at sistic.com.sg by entering your user ID and password but if you are new at sistic.com.sg, then you have to see the "Customer Information Page", update your details and make a booking. For any further queries, contact Customer Service Officers at (65) 6348-5555.