Netflix has suffered several costly outages in the past year. A hardware glitch prevented the company from shipping DVDs to customers for several days in August. A malfunction at the company in March also delayed shipments.
When Netflix announced on Monday that it has decided to raise the subscription prices for those receiving Blu-ray Disc titles--10 percent of its subscribers, according to the company--the predictable occurred: people lashed out, saying Netflix is gouging customers.
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