For the passengers who look for information about PNR status the call center number 139 is a round-the-clock inquiry service which is run by IRCTC. It includes the information arrival/departure of trains, seat availability and fare and accommodation.
For gaining the “Dial A Ticket” facility, all one requires to do is call up the Indian Railways tele-help line number, 139, and thump in the suitable train and credit card number. Once the process is complete, the ticket will be delivered to the customer by email, fax or courier.
Nalin Singhal who is the Managing Director of the Indian Railways Catering and Tourism Corporation (IRCTC) said that they have proposed to make the service operational to make rail travel easier and suitable. The help line also offers services including inquiries pertaining to arrival, departure, and schedule of trains between two stations, PNR and reservation status.
Using Indian railways seat availability and PNR status website you can track your seat status in particular site. The Indian railways seat availability website is www.indianrail.gov.in and www.irctc.co.in.