Workplace Conflict/Violence Managing Conflict: Power through Influence
Objectives:
By the end of the program, participants will be able to:
•Define and understand the sources of conflict.
•Learn the different strategies used in resolving conflict
•Identify their own personal conflict resolution style.
•Understand the different bases of power and how to change them.
•Apply influence and explore their relationships with others.
•Provide conflict management training for others
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